Returns & Exchanges
At Skin Deep, we want you to love your glow; if you are not completely satisfied with your purchase, we offer a 30-day window for returns on most items. Please ensure products are in their original packaging and meet our safety standards for a seamless refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the products in their original boxes, ensuring all safety seals are intact and including the printed return authorization form.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the items, a refund will be issued to your original payment method within 5-7 business days.